Welcome to canvasmuse.shop’s shipping services! To ensure your items arrive safely and in a timely manner, please carefully read the following shipping terms.

  1. Shipping Coverage
    We provide shipping services to customers within the continental United States as well as international customers. Whether you are located domestically or overseas, we strive to ensure the safe delivery of your order.
  2. Domestic Shipping (Within the U.S.)
    Processing Time: Once your order is confirmed and payment is received, we will process and ship your order within 1–3 business days.
    Transit Time: Depending on the destination, the estimated delivery time is 3–7 business days.
    Shipping Carriers: FedEx, UPS, USPS.
    Shipping Fees: Shipping costs are automatically calculated based on the weight, dimensions, and destination of the items, and will be displayed at checkout.
  3. International Shipping (Outside the U.S.)
    Processing Time: Once your order is confirmed and payment is received, we will process and ship your order within 2–5 business days.
    Transit Time: The estimated delivery time is 7–21 business days, depending on the destination country and the speed of customs processing.
    Shipping Carriers: DHL, FedEx International, UPS International.
    Customs Duties & Import Taxes: International orders may be subject to customs duties, import taxes, or other fees as mandated by the laws of the destination country; these costs are the responsibility of the recipient.
  4. Import & Export Standards
    All exported goods comply with relevant U.S. customs regulations and international shipping laws.
    We guarantee that the shipped items meet the import standards and safety requirements of the destination country.
    For items that are restricted or prohibited from import (such as certain textiles or specific materials), we reserve the right to cancel the order and will notify the customer promptly.
  5. Order Tracking
    Tracking numbers are provided for both domestic and international orders.
    Once your order has shipped, you will receive an email notification containing a tracking number, allowing you to monitor your package’s status in real-time via the shipping carrier’s website.
  6. Important Notes
    Shipping delays may occur due to weather conditions, public holidays, or force majeure events; we will make every effort to notify customers in such instances.
    Please ensure that you provide an accurate shipping address to avoid delays or loss of your package.
    If a shipment fails to reach its destination due to incorrect information provided by the customer, additional fees may apply for reshipment.